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Redemption is open to all verified TGL members. Each reward may beredeemed up to the per-member limit shown on its listing.

One account per member. Duplicate accounts, shared-household abuse, or fraudulent activity may result in cancelled redemptions and forfeited points. Members may be asked to verify their identity before a reward is released.

Points are deducted at the moment of redemption. If a redemption is cancelled, the points are returned to your balance automatically.

For sponsor-provided rewards, the sponsor delivers the reward directly, typically within 48 hours of a successful redemption.

The Gaming Lab reserves the right to modify, pause, or remove any reward listing without prior notice — for example, when stock runs out.

The Gaming Lab's decision on redemption eligibility is final. Points are a platform engagement currency. They hold no cash value, cannot be exchanged for money, and are not connected to any gambling activity.